User Accounts

How to get an account?

  1. Depending on which account you need, please complete the form:
  2. Print the PDF file when asked for and get the necessary signatures of department and/or division heads.
  3. Please put the form into the box in front of the
    User Help Desk, room SB3 1.247 or by mail to:

    User Help Desk
    Helmholtzzentrum für Schwerionenforschung GmbH
    Abt. IT
    Planckstraße 1
    D-64291 Darmstadt
    Telefon: +49-6159-71-2515
    Fax: +49-6159-71-2986
    Office: SB3 1.247

Information for user outside the GSI LAN

Windows Password (operation system and/or GSI mail box user)

Please note: New accounts will be created with a special option enforcing the change of the initial password during first login. This password change is only possible via  Outlook Web Access (, but it works even if you have no mail account on the GSI Exchange server.

Use of terminal server via Citrix is possible only after this change.

Password for EduRoam:

If you got a new GSI web login account (e.g. for EduRoam) first you have to login at the GSI service portal ( and change the initial password. Only then the EduRoam service is available.

First login Windows & Linux

If you log in for the first time at GSI, you have to take care of some additional configurations. Please follow the instructions you find in these documents: