via an email to the ticket system (windows-service at gsi.de). Installation of the Citrix Client With Citrix Workspace app, you are able to access to the Windows Terminal Server from outside the GSI Windows [...] in Wi-Fi Please note that it is not possible to use Citrix on the Wi-Fi network named “GSI-FAIR-Windows-WiFi” or “GSI-FAIR-Guest-WiFi” In this case, please switch to the Wi-Fi network “Eduroam.” Citrix Workspace [...] Windows domain. In this way GSI Windows environment (data, e-mail, SAP, etc.) is available. To establish the connection, client software must be installed and configured on the device. The Citrix Workspace