IT Trouble Ticket System

The IT Trouble Ticket System, in short TTS, handles incidents, questions or requests from our IT users. You can contact the IT staff via e-mail, customer web interface or phone by calling the User Help Desk. The ticket will be assigned to IT staff members in order to process it. We will use your GSI Web Login to get your customer data, for guests we only need the e-mail address. You can access the TTS from outside GSI.

• Create a ticket via e-mail addresses
• Create a ticket via customer web interface
• TTS Help
• Web access for TTS agents only
  
  

If you have any further questions or remarks, please contact it-servicegsi.de