GSI Helmholtzzentrum für Schwerionenforschung GmbH
   


Service Services

Who do I contact if I have IT problems?

All requests and incident reports to the IT are processed centrally and forwarded to the responsible employees. Follow these steps:

  1. HowTos: Please refer to our guides for a solution.
  2. Trouble Ticket System: If you can not find help there, please use the customer web interface or send an e-mail to one of these addresses. In any case, your request will be stored in our ticket system and then processed by the IT staff.
  3. User Help Desk: Need personalized advice? During opening times, the IT staff will be happy to support.



If you have any further questions or remarks, please contact it-serviceat-picgsi.de


Last update: 14. Okt. 2011 by petra