Services

Who do I contact if I have IT problems?

All requests and incident reports to the IT are processed centrally and forwarded to the responsible employees. Follow these steps:

1. HowTos: Please refer to our guides for a solution.
   
2. Trouble Ticket System: If you can not find help there, please use the customer web interface or send an e-mail to one of these addresses. In any case, your request will be stored in our ticket system and then processed by the IT staff.
   
3. User Help Desk: Need personalized advice? During opening times, the IT staff will be happy to support.

If you have any further questions or remarks, please contact it-servicegsi.de